Terms and Conditions

Welcome to genzcustom.in! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website or making any purchases.

  1. General Terms These Terms and Conditions govern the use of the genzcustom.in website and services. By accessing and using our site, you accept these terms and conditions in full. If you do not agree with any part of these terms, you should refrain from using our website.
  2. Products and Services We offer customized products such as posters, canvas prints, digital art, and other personalized items. All products are made-to-order, and customization options are available based on the designs and templates on our website.
  3. Ordering and Payment
  • To place an order, select your desired products, customize them as needed, and proceed to checkout.
  • All payments must be made in full before the order is processed. We accept payments through various methods including credit/debit cards, UPI, and online wallets.
  • Once your order is confirmed, we will send you an order confirmation email with the details of your purchase.
  1. Shipping and Delivery
  • We aim to process and ship all orders within 3-5 business days. Delivery times depend on your location and the type of product ordered.
  • Shipping charges will be calculated based on the delivery address provided at checkout.
  1. Returns and Cancellations
  • Our products are made-to-order and customized according to your preferences. Therefore, we do not accept returns for non-defective products.
  • In case of damaged or incorrect items, please contact us within 7 days of receiving your order. We will arrange for a replacement or a refund.
  • Personalized products cannot be returned unless they are defective or damaged during shipping.
  • Orders can be canceled or modified within 2 hours of placing the order. After this time, cancellations or modifications may not be possible.
  1. Privacy and Security
  • We take your privacy seriously. Any personal information you provide to us, including your name, address, and payment details, is stored securely and only used for processing your orders.
  • We use SSL encryption to protect your payment information during transactions.
  1. User Responsibilities
  • You agree to provide accurate and complete information during the ordering process. You are responsible for ensuring that the details you enter are correct.
  • You may not use our website or services for any illegal or unauthorized purposes.
  1. Intellectual Property
  • All content on genzcustom.in, including designs, images, logos, and text, is the property of genzcustom.in and is protected by copyright laws.
  • You may not reproduce, distribute, or use any of the content from our website without prior written permission from us.
  1. Limitation of Liability
  • genzcustom.in is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • While we strive to ensure that our website and products are accurate, we do not guarantee that our website will be error-free or that the products will meet your expectations.
  1. Modifications to Terms We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these terms periodically.
  2. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in India.
  3. Contact Us If you have any questions about these Terms and Conditions, please contact us at:

Email: genzc.business@gmail.com 

Thank you for choosing genzcustom.in!